Privacy Policy

Last Updated: May 15, 2024

Introduction

FinMantra ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fiinmantra.com, use our mobile application, or engage with our services, including our organic food delivery services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Place an order
  • Subscribe to our newsletter
  • Contact our customer service
  • Complete forms on our website
  • Participate in surveys or promotions

This information may include:

  • Contact information (name, email address, phone number, delivery address)
  • Payment information (credit card details, billing address)
  • Account credentials (username, password)
  • Demographic information (age, gender, preferences)
  • Any other information you choose to provide

Information Collected Automatically

When you visit our website or use our application, we may automatically collect certain information about your device and usage patterns, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Pages you visit
  • Time and date of your visit
  • Time spent on those pages
  • Referring website addresses

Cookies and Similar Technologies

We use cookies, web beacons, tracking pixels, and other tracking technologies to improve your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Process and fulfill your orders
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you about orders, promotions, and updates
  • Send marketing and promotional communications
  • Find and prevent fraud
  • Respond to your comments or questions
  • Provide customer support
  • Comply with legal obligations

Disclosure of Your Information

We may share your information in the following situations:

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

Compliance with Laws

We may disclose your information where required by law or if we believe that such action is necessary to comply with legal obligations, protect and defend our rights or property, or investigate potential violations of our Terms of Service.

Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

With Your Consent

We may disclose your personal information for any other purpose with your consent.

Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. However, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

When we no longer need personal information for the purposes for which we collected it, we will take reasonable steps to destroy or permanently de-identify that personal information.

Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Right to Access - You have the right to request copies of your personal information.
  • Right to Rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure - You have the right to request that we erase your personal information, under certain conditions.
  • Right to Restrict Processing - You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • Right to Object to Processing - You have the right to object to our processing of your personal information, under certain conditions.
  • Right to Data Portability - You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us at privacy@fiinmantra.com.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

Third-Party Links

Our website may contain links to third-party websites and applications. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. If we make material changes to this policy, we will notify you through an email update or a notice on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

FinMantra

96, Rajesh Villas, Yerwada

Bhopal - 228415

Madhya Pradesh, India

Email: privacy@fiinmantra.com

Phone: +93 121 337 288